Block Member?
Please confirm you want to block this member.
- See blocked member's posts
- Mention this member in posts
- Invite this member to groups
- Message this member
- Add this member as a connection
Details
Chris
Pratt
crpratt
Work Experience
Product Owner/Scrum Master Agile Project Manager/Scrum Master Agile Project Manager/Kanban Lead/ Product Owner IT Business Analyst Sr. Project Manager
General Motors Bank of America Wells Fargo Bank of America Sapphire Technical Solutions
07/2023 – 01/2024 02/2023 – 07/2023 12/2021 – 02/2023 03/2021 – 12/2021 01/2018 – 06/2020
- Lead and manage Azure DevOps boards, sprints, retros, releases and grooming sessions for multiple dev teams.
- Manage Zendesk ITSM board to rapidly escalate end user software issues to the dev team and resolve issues with corrective actions, bug defects, user stories, etc.
- Collaborated with teams to write team agreements and definition of done for software development.
- Story points were included into sprint planning and performance tracked as a burndown rate.
- Delivery demonstrations and presentations to key partners and senior leadership post sprint delivery.
- Partnered with key partners to create cutting edge vehicle software
- Managing the implementation of Active Directory Cyber Resiliency to increase recovery capabilities during malware/ransomware attacks and loss of administration access.
- Working in partnership with Quest and Semperis with their Active Directory platforms.
- Enhance enterprise Active Directory to address modern and evolving cyber threats via building hardware systems & software.
- Agile change agent transforming CyberSecurity DLP teams to operate within specific agile methodologies.
- Responsible for the startup, training and management of Jira kanban boards and service desk for DLP teams.
- Lead product planning, backlog grooming sessions and retros as needed to meet the team demands to decrease risk of data loss and improve efficiencies.
- Developed & implemented JIRA ITSM software and processes for DLP teams to replace outdated Sharepoint ITSM.
- Lead DLP change management to stop dev work being performed via email/excel exchange to a multi tier system of kanban boards, used by programs directors down to dev team members.
- Collaborated with teams to write team agreements and definition of done for DLP development.
- Write tickets and user stories, in Jira, to fix software bugs and keep BofA proprietary data and project management software working at optimum.
- Collaborate with technology teams to perform QA/QC and UAT software testing for product release.
- Respond to perform data collection, analysis and delivery tasks related to external and internal data sources including autonomy HP hosted data, Bloomberg Proprietary Messaging Data and Reuters.
- Write data search queries to perform collections and share responsibility for completing or requesting necessary quality control (QC) checks.
-
Consistent track record of driving strategy, managing an engineering team, customer projects and product development for a software company that develops bespoke solutions for aerospace, automotive & commercial lighting industries.
-
Facilitated weekly/daily project meetings, ensuring the success of the end to end project management experience, including daily standups and detailed presentations for senior executives and stakeholders.
-
Orchestration of complex support planning, using agile & risk management methodologies, with the software team and customers to improve bespoke software.